Dial-Up Connections Through Regular Phone Lines and Ethernet Computer Network

question 9

Multiple Choice

Dial-up connections through regular phone lines and Ethernet computer network connections are examples of ____.

• A) wideband
• B) broadband
• C) shortband
• D) baseband

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Definitions:

Product Knowledge System

A system designed to organize, store, and manage information about products, serving as a resource for improving customer service and sales strategies.

Upselling

The practice of encouraging customers to purchase a comparable higher-end product than the one in question, enhancing customer satisfaction and increasing sales.

Greater Value

The increased worth or utility a product, service, or action brings to its stakeholders, usually surpassing its cost or their initial expectations.

Call Center

A centralized office used for receiving or transmitting a large volume of inquiries by telephone, often for customer service.