The LEAST Likely Reason That End-Users of DirecTV Are Satisfied

question 18

Multiple Choice

The LEAST likely reason that end-users of DirecTV are satisfied with the firm's customer service is that DirecTV ________.

• A) provides useful information to all customer service representatives
• B) places its own employees at third-party call centers to gain control
• C) offers higher pay than cable providers to call center employees
• D) gives customer service representatives free satellite TV
• E) conducts all customer service functions in-house

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Definitions:

Therapeutic Alliance

The collaborative and trusting relationship between a therapist and a client, crucial for effective therapy.

Divorcing Parents

Refers to the process or state of parental separation or divorce, with a focus on the associated impacts, adjustments, and interventions necessary for the well-being of both the children and parents involved.

Constant Motion

A state or condition of continual movement or activity, often used to describe restless or hyperactive behavior.

ADHD

Attention Deficit Hyperactivity Disorder, a neurological disorder characterized by inattention, hyperactivity, and impulsivity.