A Service Gap Analysis Template Is Used to Identify Service

question 3

Multiple Choice

A Service Gap Analysis Template is used to identify service gaps based on ________.

• A) over-compensated intermediaries
• B) segmented channel functions
• C) correlated generic channels
• D) demanded service outputs
• E) targeted end-user segments

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Definitions:

Transparency

The practice of being open, honest, and straightforward about various activities, operations, or decisions.

Stealth Marketing

Marketing strategies that aim to advertise a product to people without them realizing they are being marketed to.

Corporate Security Standards

Guidelines and procedures established by a corporation to protect its assets, employees, and information from threats and to ensure the safety and integrity of its business operations.

Personal Devices

Electronic devices owned and used by individuals for personal rather than professional purposes, such as smartphones and laptops.