Which of the Following Is NOT a Method for Closing

question 21

Multiple Choice

Which of the following is NOT a method for closing a service gap?

• A) expanding the level of service outputs provided
• B) offering multiple, tiered service output levels
• C) retracting the level of service outputs provided
• D) outsourcing all service and sales activities
• E) altering the list of segments targeted

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Definitions:

Racial Groups

Collections of people who are categorized based on shared physical or social qualities into categories generally viewed as distinct within a given society.

U.S. Cities

Urban areas within the United States characterized by significant populations, infrastructure, and economic activity.

Redlining

A discriminatory practice by which services (like banking or insurance) are withheld from potential customers in certain areas, often based on race.

Discriminatory Practice

Actions or policies that treat individuals or groups unfairly based on characteristics such as race, gender, age, or sexual orientation.