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What Are the Key Characteristics of Services? How Does Each

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What are the key characteristics of services? How does each characteristic affect channel strategies?


Definitions:

Organizational Behavior

The study of how people interact within groups in a work setting, including the analysis of organizational structures and cultures.

Conducted

The action of organizing and carrying out certain activities, experiments, or studies systematically.

Strengths-Based Approach

A strategy in personal and professional development that focuses on individuals' strengths and talents instead of weaknesses.

Positive Perspective

The practice of looking at situations or events in a positive light, focusing on the good aspects rather than the bad.

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