When Referring to the Critical Success Factors (CSFs) That Organizations

question 4

Multiple Choice

When referring to the critical success factors (CSFs) that organizations use for developing their strategic plans, the term Quality best describes which characteristic?

• A)Quality is a measurement of the product produced.
• B)Quality is the value of the service.
• C)Quality is the outcome provided when the best people are providing the best service.
• D)Quality is a characteristic of the service.

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Definitions:

Reduce

To make smaller or less in amount, degree, or size; a process of diminishing or decreasing.

Emotion-Based

Relating to, or influenced by, emotions rather than logic or reason.

Blunting

In psychology, the reduction or dulling of emotional or physiological response to a stressor or stimulus.

Relaxation

The state of being free from tension and anxiety, often achieved through techniques such as meditation, deep breathing, or certain physical activities.