The AACN Has Addressed the Issue of Horizontal Violence in the Workplace

question 4

Multiple Choice

The AACN has addressed the issue of horizontal violence in the workplace and made recommendations for actions by the nurse manager.Which of the following are recommendations for action by the AACN against workplace horizontal violence?

• A)Develop a culture that does not tolerate violence.
• B)Report all incidences to upper management.
• C)Separate the two people by not assigning them to work on the same shifts.
• D)Ask the two people to sit down and work it out.

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Definitions:

Relationship With Client

The ongoing interaction and bond between a business and its customers, characterized by trust, loyalty, and mutual benefit.

Prospecting Method

Techniques used to identify potential customers or clients for a business's products or services.

Call Back

The action of a salesperson or company returning a phone call to a client or prospect, often to provide information or continue a sales process.

Did Not Buy

A situation in which a prospective customer decides against making a purchase after considering a product or service.