Patient Satisfaction Surveys Include Questions About Quality of Care

question 12

Multiple Choice

Patient satisfaction surveys include questions about quality of care.What has the greatest impact on patient satisfaction?

• A)Responsiveness of staff
• B)Getting pain medication on time
• C)Being allowed to go outside to smoke a cigarette
• D)The race and gender of the nurses

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Definitions:

Discount Rate

The interest rate charged to commercial banks and other depository institutions on loans they receive from their regional Federal Reserve Bank's lending facility.

Initial Cost

The total expense incurred to acquire an asset or product, including the purchase price and all related fees and taxes, but excluding any subsequent maintenance or operational costs.

Cash Inflows

Money being received by a business or individual, from various sources like sales, investments, or loans.

Option To Wait

The flexibility embedded in investment decisions allowing investors to delay making an investment to obtain more information.