Patient Satisfaction Surveys May Provide Information on the Clinical Performance

question 10

Multiple Choice

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

• A)Accessibility of services
• B)Number of staff per shift
• C)Communication
• D)Quality of care
• E)Recognition of physician in community
• F)Continuity

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Definitions:

Racial Minorities

Ethnic groups that are smaller in number than the dominant group in a society, often facing disadvantages or discrimination.

Glass Escalator

The phenomenon where men in traditionally female-dominated professions advance to higher positions more quickly than their female counterparts.

Women-Dominated Workforces

Refers to fields or industries where the majority of the workforce is female, often seen in sectors like nursing, teaching, and care work.

Promotions

The act of elevating someone to a higher position or rank, often accompanied by increased responsibilities and benefits.