Using Technology to Cost Effectively Build Relationships with Customers Is

question 18

True/False

Using technology to cost effectively build relationships with customers is an example of reactive engagement.

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Definitions:

Decision Maker

An individual or group responsible for making choices or judgments, often within a professional, personal, or policy context.

Prerogative Writs

Special orders issued by a higher court to lower courts or governmental entities, directing the performance of specific acts.

Duty

A legal or moral obligation to act or refrain from acting in a certain manner.

Mediation

A dispute resolution process involving a neutral third party who helps the conflicting parties reach a voluntary, mutually acceptable agreement.