Matching -Financial Statement

question 23

Multiple Choice

Matching
-Financial Statement

• A)A statement that lists revenue, assets and liabilities for a company during a particular time frame
• B)uses internal and external data to aid in the decision-making process with regards to organizational performance
• C)provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service
• D)used to take corrective measures based on feedback during a process should barriers arise
• E)summary of revenue gained during a specific time period, usually listed by month
• F)incorporate people, technology and information systematically
• G)computer-based information system that helps organizations with their decision-making process
• H)a summary that lists the revenue and liabilities for a company during a particular time frame
• I)measures that identify potential deficiencies before they occur
• J)used to assess results after a process is complete in order to provide information for future planning

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Definitions:

FAB Selling Technique

A presentation technique stressing features, advantages, and benefits of a product.

Benefit Selling

A sales approach that focuses on communicating the benefits and value of a product or service to the customer, rather than just its features.

Customer Retention

Strategies and activities a business employs to keep its customers engaged and reduce customer turnovers.

Cognitive Dissonance

A psychological phenomenon that occurs when a person holds contradictory beliefs, ideas, or values, leading to psychological stress or discomfort.