According to Your Text, a Major Review of the Research

question 21

Multiple Choice

According to your text, a major review of the research on the influence of OBM in organizations found that it had a positive and significant influence on task performance in both manufacturing and service organizations, but the effects were more powerful in manufacturing. In a study of "pay for performance", more productive employees chose "pay for performance" over "fixed" compensation when given a choice. However, regardless of which pay scheme employees chose, which of the following statements is most accurate?

• A)nonfinancial reinforcers generated higher performance than "pay for performance"
• B)social reinforcement generated higher performance then "pay for performance"
• C)"pay for performance" resulted in better productivity regardless of the pay scheme
• D)"pay for performance" resulted in higher productivity when combined with social reinforcement

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Definitions:

Commitment

The state or quality of being dedicated to a cause, activity, or goal.

Strategic Plans

Long-term visions and goals of an organization, together with the strategies to achieve them.

Operational Plans

Detailed plans formulated at a lower level of the organization to implement strategic objectives through day-to-day operations.

Contingency Plans

Prepared strategies or protocols designed to be implemented in response to unforeseen or possible future events or situations.