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Groupon Recognizes That Talking to Customers, Building Relationships, and Maintaining

question 19

Multiple Choice

Groupon recognizes that talking to customers, building relationships, and maintaining those relationships are challenging and stressful but keys to the success of the business. Groupon employs a 300 person customer service department in Chicago and 700 additional customer service employees across the world. This is a big commitment and sends the clear message Groupon is managing customer service stress through:

Comprehend the transition from mechanical to organic solidarity and its implications for society.

Identify the role of moral regulation in suicides and societal functioning.

Discern the precedence of social over the individual in Durkheim's sociology.

Recognize the significance of social facts in explaining societal phenomena.

Definitions:

Nonnegotiable

A term describing instruments or securities that cannot be transferred or assigned to another party.

Duress

A condition in which a person performs an act as a result of violence, threat, or other pressure against the person.

Fraudulent Inducement

A legal claim based on a misrepresentation of fact that leads another to enter into a contract or transaction with detrimental reliance on that misrepresentation.

Infancy

A stage in human development from birth up to, but not including, puberty; in legal terms, refers to a period during which a person is considered a minor and under the protection of guardians or parents.