As a Supervisor of Claim Adjusters for a Property and Casualty

question 69

Multiple Choice

As a supervisor of claim adjusters for a property and casualty insurance company, you assign and reassign adjusters to handle routine and emergency situations.Your managerial skills have become severely tested because several adjusters, after short-term emergency assignments, are threatening to quit.What short-term approach to their stressful situation would be most appropriate?

• A)Reduce task demands and make sure no adjuster works more than five days a week.
• B)Place them on sick leave or provide immediate comp time.
• C)Arrange for psychological counseling.
• D)Rotate them back to their home location and place them on medical leave.

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Definitions:

Price Change

A fluctuation in the cost of a good or service in the market.

Decrease in Quantity

A reduction in the amount or number of a particular good or service.

Supply Curve

a graphical representation showing the relationship between the price of a product and the amount of the product that producers are willing to supply.

Chili

A spicy stew containing chili peppers, meat (usually beef), and often tomatoes and beans. Other seasonings may also be included.