When a Supervisor Sends a Message to His/her Employees Who

question 46

Multiple Choice

When a supervisor sends a message to his/her employees who comprise a diverse workgroup, both parties to the message should be sensitive to:

• A)perceptual screens
• B)only verbal characteristics of the message
• C)the informal communication channel
• D)non-feedback

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Definitions:

Episodic Associations

Connections made between specific events or episodes, which can influence one's memory and learning based on the context of those events.

Flashbulb Memory

Vivid and detailed memories of momentous events, often perceived with a 'photo-like' clarity.

Traumatic Event

An event that is emotionally disturbing or distressing, often leading to lasting psychological impact and stress disorders.

Episodic Memory

The memory of temporally related events, or the time and place of an experience.