You Have a Problem with Your Computer, So You Call

question 10

Multiple Choice

You have a problem with your computer, so you call the company that made it.They inform you that the problem is caused by software, so you call the software division and they tell you it's the hardware.This is an example of:

• A)interdependent forms of structural conflict
• B)goal differences
• C)jurisdictional ambiguities
• D)common resources

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Definitions:

Mental Sets

Mental sets refer to the tendency to approach situations in a certain way because that method worked in the past, potentially preventing us from seeing alternative solutions.

Effective Problem Solving

A process of defining a problem, generating solutions, and choosing the best course of action to address the issue at hand.

Law Of Small Numbers

A bias in which people infer patterns or make generalizations from a small sample size, which may lead to misleading conclusions.

Gambler's Fallacy

The mistaken belief that if something happens more frequently than normal during some period, it will happen less frequently in the future, or vice versa.