Tjosvold Argues That Well-Managed Conflict Adds to an Organization's Innovation

question 60

Multiple Choice

Tjosvold argues that well-managed conflict adds to an organization's innovation and productivity.Which of the following is NOT one of the four interrelated steps that is necessary in creating a conflict-positive organization?

• A)Value diversity and confront differences.
• B)Empower employees to feel confident and skillful.
• C)Take stock to reward success and learn from mistakes.
• D)Provide necessary resources to achieve strategic outcomes.

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Definitions:

Conditioned Fear

A learned response to a previously neutral stimulus that becomes associated with a fear-inducing event or situation.

Mental Image

A representation in the mind of a sensory experience, which can be visual, auditory, or related to other senses.

Retrieval Cues

Stimuli that help you recall or access memories, often by triggering an associated memory.

Emotional States

The complex feelings that result from the body's reaction to a situation, affecting mood and behavior.