How Would a CRM System Most Likely Enable a Salesperson

question 31

Multiple Choice

How would a CRM system most likely enable a salesperson to facilitate relationship building with numerous customers?

• A)projecting a professional image on social media sites
• B)using letter templates to convey information
• C)developing leads for potential new sales
• D)integrating numerous accounting tasks
• E)adding value to mature products

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Definitions:

Scatter Diagram

A graphical representation that displays the relationship between two variables, typically to identify correlation patterns.

Cost Behavior

The way different types of production costs change when there is a change in level of production activity.

Contribution Margin

The difference between a company's sales revenue and its variable costs, indicating how much revenue contributes to covering fixed costs.

Net Income

The total profit of a company after all expenses, including taxes and operating costs, have been subtracted from total revenues.