Which of the Following Statements About the Sources of Product

question 63

Multiple Choice

Which of the following statements about the sources of product knowledge is most likely true?

• A) Company product literature is of less value to salespeople than it is to customers.
• B) The best source of information on the product is the director of sales.
• C) Plant tours would be of little value to people in retail and service selling.
• D) A salesperson cannot really understand the product until spending time on the manufacturing line producing it.
• E) Examining and using the product can give a salesperson in-depth knowledge of its features.

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Definitions:

Role Demands

The expectations, responsibilities, and pressures associated with a particular role or job position within an organization.

Physical Demands

The physical requirements needed to perform a job, including strength, mobility, stamina, and coordination.

Task Demands

Task Demands are the specific requirements or obligations associated with a job, including the skills, effort, and responsibilities that are necessary to successfully perform the work.

Safety Climate

Safety Climate is the perception of an organization's policies, practices, and procedures regarding safety at the workplace as seen by the employees.