Which Action Should the Nurse Take First When a Patient

question 36

Multiple Choice

Which action should the nurse take first when a patient complains of acute chest pain and dyspnea soon after insertion of a centrally inserted IV catheter?

• A) Notify the health care provider.
• B) Offer reassurance to the patient.
• C) Auscultate the patient's breath sounds.
• D) Give the prescribed PRN morphine sulfate IV.

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Definitions:

Service With a Smile

A customer service philosophy that emphasizes the importance of greeting and serving customers with a friendly demeanor.

Stressful Part

Refers to an aspect or component of a situation, job, or process that causes significant stress or anxiety.

Service Quality Dimensions

Refers to the various factors that customers consider when evaluating the quality of a service, typically including tangibles, reliability, responsiveness, assurance, and empathy.

Service Failure

Occurs when a service does not meet the customer's expectations, often leading to dissatisfaction.