In the Value Chain, the Primary Activity of Customer Service

question 1

True/False

In the value chain, the primary activity of customer service is concerned with inducing the buyers to purchase the product and providing a means for them to do so.

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Definitions:

Dominant Culture

The culture of the most powerful group in society, which often sets norms and standards that others may aspire to or be judged by.

Identity

The qualities, beliefs, personality, looks, and expressions that make a person or group distinct from others.

Belonging

The feeling of being accepted and included within a group, community, or society.

Interrogation

A formal or systematic questioning, often used by law enforcement to obtain information from a suspect or witness.