Mae Manages Delivery at a Custom-Kitchen Outlet

question 41

Multiple Choice

Mae manages delivery at a custom-kitchen outlet.Working on her customer's specifications,she contacts Gem Cabinets and places an order for a full-motion type wall mount.Which of the primary activities is Mae executing here?

• A)inbound logistics
• B)operations
• C)customer service
• D)marketing

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Definitions:

Cognitive Learning

A type of learning that involves mental processes and may include problem-solving, decision-making, and conceptual understanding.

Cognitive Maps

Mental representations of physical spaces, allowing individuals to visualize and navigate the layout of environments.

Mental Information

Knowledge or data that is processed, stored, and used by the mind, including facts, concepts, and sensory inputs.

Mirror Neurons

Frontal lobe neurons that some scientists believe fire when we perform certain actions or observe another doing so. The brain’s mirroring of another’s action may enable imitation and empathy.