Which of the Following Is True of Value Chain Analysis

question 7

Multiple Choice

Which of the following is true of value chain analysis in a service organization?

• A)Value chain analysis has no direct application to service businesses.
• B)Most of the value in a manufacturing company is generated by the operations,marketing and sales,and service activities.
• C)Inbound logistics is the function that creates most value in service organizations.
• D)Outbound logistics is the function that creates most value in service-oriented companies.