All of the Following Are True of CRM Applications Except

question 53

Multiple Choice

All of the following are true of CRM applications except that they ________.

• A)provide training and development for resources
• B)integrate all of the primary business activities
• C)track all interactions with the customer
• D)make the organization customer-centric

---

Definitions:

Ataxic

Referring to ataxia, a neurological sign characterized by impaired balance or coordination, often due to damage to the brain, nerves, or muscles.

Blood Alcohol Level

The concentration of alcohol in an individual's bloodstream, typically measured to assess intoxication for legal or medical purposes.

Disulfiram

A medication used to support the treatment of chronic alcoholism by producing an acute sensitivity to ethanol (drinking alcohol).

Intoxicated

The state of being under the influence of alcohol or drugs, impairing cognitive and physical functions.