Recent Research Indicates That Ratings and Opinions of Fellow Customers

question 32

True/False

Recent research indicates that ratings and opinions of fellow customers are far more trusted than advertising.

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Definitions:

Sensing Words

Words that evoke a sensory experience or reaction, often used in descriptive writing to engage the reader's senses.

Nonverbal Communication

The process of conveying a message without the use of words, which can include gestures, facial expressions, and body language.

Voice Mail Techniques

Strategies and methods used to effectively communicate and leave messages using a voicemail system.

Listener

In communication, the party receiving and interpreting the message from the sender.