________ Occurs If Sales from Your E-Commerce Operations Negatively Impact

question 59

Multiple Choice

________ occurs if sales from your e-commerce operations negatively impact your sales through other channels.

• A)Disintermediation
• B)Channel conflict
• C)Customer service expense
• D)Logistics expense

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Definitions:

Decision-Making Process

A series of steps that an individual or group takes to identify and evaluate options to make a choice.

Political Model

A framework describing the power dynamics, decision-making processes, and conflict resolutions within organizations, often highlighting competition among different interests.

Influence Methods

Techniques or strategies used to sway or change others' opinions, behaviors, or decisions.

Rational Model

A decision-making framework that assumes individuals make decisions based on logical and systematic analysis of alternatives, leading to optimal outcomes.