________ Tools Are Used to Store Employee Knowledge and to Make

question 37

Multiple Choice

________ tools are used to store employee knowledge and to make that knowledge available to employees,customers,vendors,auditors,and others who need it.

• A)Reporting
• B)Data-mining
• C)Knowledge-management
• D)Competitive intelligence

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Definitions:

Homesourcing

A business practice where employees work from their homes instead of the traditional office setting, also known as telecommuting.

On-the-job Training

A hands-on method of teaching the skills, knowledge, and competencies needed for employees to perform a specific job within the workplace.

Training Costs

Expenses associated with the process of providing employees with the skills and knowledge required for their job, including materials, facilities, and instructor salaries.

Vestibule Training

A method of job training where employees are trained in a separate area with equipment similar to that used on the job to reduce the learning curve without impacting ongoing operations.