The Help-Desk Function Is Usually Part of the ________ Group

question 110

Multiple Choice

The help-desk function is usually part of the ________ group within the IS department.

• A)operations
• B)development
• C)technology
• D)outsourcing relations

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Definitions:

Induction

The process or ceremony of formally introducing someone to a new position, role, or environment.

Analogy

A comparison between two things, typically for the purpose of explanation or clarification.

Generalization

A broad statement or an idea that applies to a group of items or people, based on common qualities.

Inductive Reasoning

A logical process in which multiple premises, all believed true or found true most of the time, are combined to obtain a specific conclusion.