When UPS Was First Established,founder Jim Casey Described the Firm's

question 24

Multiple Choice

When UPS was first established,founder Jim Casey described the firm's focus as follows:

• A)to become a leader in international shipping
• B)to become the world's most profitable company
• C)to render perfect service to our stores and their customers
• D)to become the world's most efficient shipping company
• E)to become the fastest shipper in the world

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Definitions:

Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices from other companies.

Performance Evaluations

A process used by organizations to assess and review an employee's job performance and productivity over a specific period.

Benchmarking Type

Refers to the various categories of benchmarking such as process, performance, or strategic, used by organizations to compare aspects of their operations against those of other entities to identify best practices.

Strengths and Weaknesses

An assessment of the positive attributes (strengths) and limitations (weaknesses) of an individual or organization, often conducted to inform strategic planning.