If the Customer Is Aware of the Problem and the Salesperson

question 52

Multiple Choice

If the customer is aware of the problem and the salesperson sells a product that can solve the problem,the salesperson should:

• A)recommend another source
• B)ask more probing questions
• C)end the sales call and ask for a future meeting
• D)recommend the solution immediately
• E)define the problem and recommend multiple options

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Definitions:

Measurement

The process or the result of quantifying the characteristics or properties of something, usually by comparing it to a standard.

Defined

Clearly specified or identified.

Data Warehousing

The electronic storage of a large amount of information by a business, in a manner that is secure, reliable, easy to retrieve, and easy to manage.

Capturing

The process of effectively recording or securing relevant information or subjects within a particular context or study.