If the Customer's Problem Is Not Solved by Any of the Products

question 73

Multiple Choice

If the customer's problem is not solved by any of the products or services the salesperson sells,then it is most appropriate for the salesperson to:

• A)recommend another source
• B)ask more summary questions
• C)request a second meeting in the future
• D)repeat the need-satisfaction presentation
• E)conduct a team-selling presentation to persuade the customer

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Definitions:

Self-Confidence

The belief in one's own abilities, qualities, and judgment.

Self-Confidence

The belief in one's abilities and judgment, promoting a positive view of oneself and one's capacities.

Benchmark

A standard or point of reference against which things may be compared or assessed, often used in strategic management.

Major Leadership Traits

Key qualities such as integrity, accountability, empathy, resilience, vision, influence, and confidence, deemed essential for effective leadership.