Examlex
According to the Canadian Code of Practice for Consumer Protection in Electronic Commerce, it is illegal for a company to send unsolicited emails to customers.
Customer Expectations
The set of assumptions, desires, and needs that a customer has regarding a product or service.
Deming's 14 Points
A set of management practices proposed by W. Edwards Deming to improve quality, productivity, and competitive position by fostering a culture of continuous improvement.
Numeric Quotas
Fixed quantities or targets often set for production, sales, or other operational activities, used to measure performance or compliance.
Inspection Dependence
Reliance on the process of examining and testing products or services to ensure they meet specific standards or criteria before delivery.
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