Databases Created for CRM Purposes Typically Capture Information About All

question 54

Multiple Choice

Databases created for CRM purposes typically capture information about all of the following for each customer EXCEPT:

• A)transactions.
• B)instances of customer contact.
• C)customer demographics.
• D)competitive responses.

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Definitions:

Operations Managers

Specialists tasked with supervising, devising, and regulating the processes involved in manufacturing and altering business tasks in the production of goods or services.