The Quality Dimension of Serviceability Refers to a Customer's Ability

question 32

True/False

The quality dimension of serviceability refers to a customer's ability to obtain prompt and competent service when the product does break down.

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Definitions:

Paralegal Association

A paralegal association is an organization that represents the interests of paralegals, providing resources, education, and networking opportunities to its members.

Bachelor's Degree Program

An undergraduate academic program that typically requires four years of full-time study to complete.

Semester Hours

A unit of academic credit used to quantify the amount of time a student has studied a particular subject or course over a semester.

Procedural Law

The body of law that outlines the processes and methods by which legal rights and duties are enforced.