Describe the Major Gaps in Service Quality

question 6

Essay

Describe the major gaps in service quality.

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Definitions:

Fruit Of The Poisonous Tree

A legal metaphor in the United States that describes evidence that has been obtained illegally, which cannot be introduced in court.

Excluded Evidence

Information or material that is not permitted to be presented to the jury or decision-makers in a legal proceeding due to rules of evidence or prior legal decisions.

Criminal Activities

Illegal actions that are punishable by law, such as theft, fraud, or assault.

Confidential

Information or material meant to be kept secret or private, often protected by legal or contractual agreement.