Measures Relating to Customer Preferences and Satisfaction Are Essential As

question 2

Multiple Choice

Measures relating to customer preferences and satisfaction are essential as:

• A)they are the main financial indicators.
• B)an early warning of impending problems and opportunities.
• C)they tell the marketing manager what the profitability has been in the past.
• D)they provide the marketing manager with a benchmark.

---

Definitions:

Osteoporosis

A medical condition in which the bones become brittle and fragile from loss of tissue, typically due to hormonal changes, or deficiency of calcium or vitamin D.

Dendrites

Branch-like extensions of neurons that are involved in receiving signals from other neurons.

Neurons

Specialized cells in the nervous system that transmit information by electrical and chemical signaling.

Reflexes

Unlearned, organized involuntary responses that occur automatically in the presence of certain stimuli.