Responses to Serious Problems Involving Juvenile Offenders in Tulsa Included

question 21

Multiple Choice

Responses to serious problems involving juvenile offenders in Tulsa included:

• A) improving their self-esteem, teaching them values, and imparting decision-making skills
• B) arresting as many of them as possible with "all due speed and deliberation"
• C) building three new YMCA buildings
• D) offering night basketball programs a minimum of twenty-five nights per month

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Definitions:

Unmet Customer Needs

Desires or requirements of consumers that are not being satisfied by current products or services on the market.

Differentiation

The process of distinguishing a product or service from others, to make it more attractive to a particular target market.

Existing Product

A product that is already available on the market and is not being introduced for the first time.

Hypothesizing

The process of forming a hypothesis, which is a proposed explanation made on the basis of limited evidence as a starting point for further investigation.