When Management Goes Around the Union to Communicate with or to Encourage

question 40

Multiple Choice

When management goes around the union to communicate with or to encourage the rank-and-file to support or oppose an issue,they are perpetrating which of DeLord's potential pitfalls?

• A) Making an end run
• B) Rushing to judgment
• C) Ignoring the pressures on management during a crisis
• D) Assuming traditional labor-management roles

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Definitions:

Double-Booking

Scheduling two or more appointments or reservations for the same time slot, leading to conflicts.

Wave Scheduling

A method of appointment scheduling in which patients are booked at the same time within a given hour to smooth out the flow throughout the day.

Cluster Scheduling

A method in computer science for organizing and distributing tasks among a group of connected computers or servers to optimize performance and resource utilization.

Open-Hours Scheduling

A system of scheduling in which patients arrive at the doctor’s office at their convenience and are seen on a first-come, first-served basis.