_______________________ Uses a Wearable Computer and a Head-Mounted Display with Advanced

question 21

Multiple Choice

_______________________ uses a wearable computer and a head-mounted display with advanced software and 3-D applications.

• A) Environmental mapping
• B) An unmanned aerial vehicle
• C) A virtual laptop
• D) Augmented reality

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Definitions:

True Objections

Genuine concerns or hesitations expressed by a potential customer that need to be addressed by a salesperson to move forward with a sale.

Psychological

Pertaining to the mind or mental processes, especially in relation to behavior and feelings.

No-need Objection

A type of resistance from potential customers who believe that they do not require the product or service being offered.

Hidden Objection

A hidden objection is a reservation or concern held by a potential customer that is not openly expressed, often becoming a barrier to closing a sale.