The Papillary Layer of the Dermis

question 13

Multiple Choice

The papillary layer of the dermis:

• A) is responsible for cleavage or tension lines in the skin.
• B) does not contain blood vessels.
• C) produces the ridges that make fingerprints.
• D) contains large deposits of fat.

---

Definitions:

Reliability Service Dimension

An aspect of service quality referring to the ability of a company to perform the promised service dependably and accurately.

Customer Service

The help and counsel given by an enterprise to customers who acquire or employ its goods or services.

Service Dimension

Aspects that define the quality and nature of a service, including tangibility, reliability, responsiveness, assurance, and empathy towards customers.

Tangibles

Tangibles are physical items or assets that can be seen, touched, and quantified, often used to assess service quality in businesses.