_____________ Programmers Create Productivity Applications Such as Microsoft Office, as Well

question 16

Short Answer

_____________ programmers create productivity applications such as Microsoft Office, as well as enterprise applications such as CRM and ERP.​

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Definitions:

Cloud-Based CRM

Cloud-based Customer Relationship Management (CRM) is a platform for managing a company's interactions with current and potential customers, hosted on remote servers and accessed over the internet.

CRM System

A technology for managing all your company's relationships and interactions with customers and potential customers, often aiming to improve business relationships.

Product Knowledge System

A system designed to organize, store, and manage information about products, serving as a resource for improving customer service and sales strategies.

Upselling

The practice of encouraging customers to purchase a comparable higher-end product than the one in question, enhancing customer satisfaction and increasing sales.