Karen Knows That the First Contact Between a Salesperson and Prospect

question 21

Multiple Choice

Karen knows that the first contact between a salesperson and prospect is important.This is because:

• A)once an impression has been made,it cannot be changed.
• B)it is difficult to rebound from a poor first impression.
• C)first impressions aren't really all that important.
• D)over time,your customer's impressions of you will deteriorate.
• E)customers usually have such low expectations of salespeople.

---

Definitions:

Contested Presidential Election

A presidential election in which the results are disputed or challenged, often leading to legal battles or recounts.

John Adams

The second President of the United States and a founding father who played a key role in the American Revolution and early government formation.

Thomas Jefferson

The third President of the United States (1801-1809), principal author of the Declaration of Independence, and a key figure in the early development of American democracy and republicanism.

Quasi-War

An undeclared naval conflict between the United States and France from 1798 to 1800, primarily fought in the Caribbean.