"MsKim,the Product I Am Offering You Will Be Able to Reduce

question 34

Multiple Choice

"Ms.Kim,the product I am offering you will be able to reduce your electricity bill by 5% a year",is an example of:

• A)the agenda approach.
• B)the customer benefit approach.
• C)the problem-solving approach.
• D)the objective approach.
• E)the action plan approach.

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Definitions:

Need-satisfaction

A sales strategy where the salesperson identifies and solves customers' needs, enhancing customer satisfaction and loyalty.

Situation

The set of circumstances or context in which events occur, often influencing the outcome or decision-making process.

Furniture Salesperson

An individual specialized in selling furniture by assisting customers in selecting and purchasing furniture items that meet their needs and preferences.

Analogy

An analogy is a comparison between two things, typically for the purpose of explanation or clarification.