Which of the Following Is an Acceptable Way to Cope

question 67

Multiple Choice

Which of the following is an acceptable way to cope with the loyalty objection?

• A)Point out how dependence on just one supplier can be risky.
• B)Work on recruiting internal champions to build more support for your message.
• C)Point out,in specific terms,the weak points of the competing product.
• D)Tell them your product is better than competitions.
• E)Encourage the prospect to quit the present supplier.

---

Definitions:

Verbal Feedback

Oral comments or critiques provided to offer guidance, improve performance, or encourage discussion.

Encode

The process of converting information into a particular form, especially to hide or secure its content.

Feedback

Information from receivers regarding the quality and effectiveness of a message.

Verbal

Relating to or using words, especially spoken words, in communication.