Effective Sales Managers Set a Good Example and Possess Characteristics

question 35

True/False

Effective sales managers set a good example and possess characteristics of both structure and consideration.

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Definitions:

Reflecting Back

A communication technique used to confirm understanding or to clarify what another person has said by paraphrasing their statements.

Nonverbal Cues

Communications expressed through body language, facial expressions, gestures, and other physical behaviors rather than spoken words.

Verbal Cues

Non-content aspects of spoken language such as tone, pace, and volume that communicate information or suggest meaning.

Closed-ended Question

A type of question that is designed to receive a specific, limited response, usually "yes" or "no."