A Bruise Appears as a Greenish Spot in the Skin

question 32

Multiple Choice

A bruise appears as a greenish spot in the skin because

• A)hemoglobin has leaked from the blood into the injury and hemoglobin has a green color.
• B)the heme group in the hemoglobin has broken down into biliverdin.
• C)bilirubin from iron recycling has built-up in the bruise.
• D)red blood cells are green when they leave circulation.
• E)dead white blood cells accumulate at the site of injury.

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Definitions:

Mystery Shoppers

Individuals employed covertly to evaluate customer service, product quality, and the overall environment of retail or service outlets.

Performance Appraisal

An evaluation of an employee's job performance against pre-established criteria.

Departmental Stores

Large retail establishments that offer a wide variety of goods and services divided into departments for efficient shopping and organization.

Forced Distribution

A performance management system where employees are ranked in groups and a certain percentage must fall into each group.