Creighton Applies to BigData Corporation for a Position as a Software

question 9

Multiple Choice

Creighton applies to BigData Corporation for a position as a software engineer. Creighton has no training in computers or programming and no background as an engineer. After Creighton is hired,BigData learns the truth. BigData can

• A)not rescind the contract.
• B)rescind the contract on the basis of fraud.
• C)rescind the contract on the basis of mistake.
• D)rescind the contract on the basis of unconscionability.

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Definitions:

Service Operations

The activities involved in delivering services to customers, focusing on quality, efficiency, and the overall service experience.

Feedforward Control

Feedforward control is a proactive management process that aims to anticipate and prevent potential problems before they occur by setting up policies and procedures.

Benchmarking

The act of evaluating company processes and performance indicators against the highest industry standards or successful practices from different organizations.

Crisis Management Program

A structured approach to dealing with, preparing for, and mitigating any unexpected or dangerous situation that affects an organization, its stakeholders, or the general public.