The Process of Collecting Information About the External Environment to Identify

question 9

Multiple Choice

The process of collecting information about the external environment to identify and analyze trends is called:

• A)environmental scanning.
• B)production scanning.
• C)the systems approach.
• D)processing.

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Definitions:

Physiological Disease

A disease or disorder that involves the functioning of organs and biological systems within the body.

Paralanguage

The non-verbal elements of communication used to convey emotion and nuance in spoken language, such as tone, pitch, volume, and speed.

Nonverbal Communication

Involves the transmission of messages or signals through a non-linguistic means, such as facial expressions, body language, and gestures.

Incivility

Discourteous communication and rude behavior that are disrespectful, hurtful, or injurious.