For Many Organizations,what Customers Value Often Becomes the Company's

question 97

Multiple Choice

For many organizations,what customers value often becomes the company's:

• A)core competency
• B)deployable resource
• C)distinctive competitive advantage
• D)internal strength

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Definitions:

Commitment Talk

Dialogues in motivational interviewing aimed at strengthening the client's motivation and commitment to change.

Motivational Interviewing

A counseling approach that helps people find the motivation to make positive changes in their lives.

Change Talk

Conversational expressions indicating a person's openness or consideration toward changing a behavior or thought pattern.

Relapse Prevention

Strategies or techniques used to avoid returning to harmful or undesired behaviors after a period of recovery or improvement.