Joseph Juran's List of Rules to Minimize Resistance to Change

question 17

Multiple Choice

Joseph Juran's list of rules to minimize resistance to change within an organization include the following except:

• A)provide participation.
• B)provide enough time.
• C)treat people with dignity.
• D)have excess baggage in proposals.

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Definitions:

Sugar Pill

A placebo used in clinical trials to test the efficacy of medications, which has no therapeutic effect but can influence participants' perceptions of their symptoms.

Antidepressant Medication

A class of drugs designed to improve symptoms of depression by altering chemical imbalances of neurotransmitters in the brain.

Correlational Method

A research strategy that examines whether and how variables are related, without implying a cause-and-effect relationship.

Experimental Method

A research method that involves manipulating one variable to determine if changes in one variable cause changes in another variable.